tag:status.drmtoday.com,2005:/historyDRMtoday Status - Incident History2024-03-29T05:23:34ZDRMtodaytag:status.drmtoday.com,2005:Incident/203790942024-03-27T21:33:22Z2024-03-27T21:33:22ZDRMtoday Staging: Full Platform Upgrade (Release 3.78) and Database Maintenance<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>21:33</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br /><b>Please consult the "New and Noteworthy" section of the DRMtoday documentation for information on relevant changes (and their scheduled activation) included in this release.</b><br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>15:50</var> UTC</small><br><strong>Scheduled</strong> - No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/200780482024-02-26T13:16:56Z2024-02-26T13:16:56ZDRMtoday Production: Platform Hotfix (Release 3.77.1)<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>13:16</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>12:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>11:49</var> UTC</small><br><strong>Scheduled</strong> - This update fixes a critical issue affecting renewal requests for Widevine CAS.<br /><br />No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/199292752024-02-14T15:12:11Z2024-02-14T15:12:11ZDRMtoday Production: Full Platform Upgrade (Release 3.77)<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>15:12</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>10:07</var> UTC</small><br><strong>Scheduled</strong> - We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br />No downtime anticipated.<br /><br />This upgrade will span multiple days. Individual regions will be upgraded when traffic is at its lowest level.</p>tag:status.drmtoday.com,2005:Incident/198287022024-01-25T12:37:17Z2024-01-25T12:37:17ZDRMtoday Staging: Full Platform Upgrade (Release 3.77)<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>12:37</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>12:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>11:56</var> UTC</small><br><strong>Scheduled</strong> - No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/196702722024-01-17T13:25:13Z2024-01-17T13:25:13ZDRMtoday Production: Full Platform Upgrade (Release 3.76)<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>13:25</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>18:35</var> UTC</small><br><strong>Scheduled</strong> - This release includes new TLS certificates for all endpoints of DRMtoday's production environment. These certificates are anchored to a different root than before, switching from DigiCert Global Root CA to DigiCert Global Root G2. We kindly ask to ensure trust stores in your devices, especially older TVs or STBs, as well as packagers and API clients support this root certificate.<br /><br /><b>Please consult the "New and Noteworthy" section of the DRMtoday documentation for information on relevant changes (and their scheduled activation) included in this release.</b><br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br />No downtime anticipated.<br /><br />This upgrade will span multiple days. Individual regions will be upgraded when traffic is at its lowest level.</p>tag:status.drmtoday.com,2005:Incident/196486012024-01-10T22:05:36Z2024-01-10T22:05:36ZDRMtoday Production: Delivery log storage upgrade<p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>22:05</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>12:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>17:57</var> UTC</small><br><strong>Scheduled</strong> - We are upgrading the primary storage for license delivery logs.<br /><br />Please be aware that data shown on the Dashboard or fetched from the reporting API may be incomplete or invalid during the upgrade.<br /><br />License delivery is not affected.</p>tag:status.drmtoday.com,2005:Incident/194307322023-12-13T19:53:30Z2023-12-13T19:53:30ZDRMtoday Staging: Full Platform Upgrade (Release 3.76)<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>19:53</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br /><b>Please consult the "New and Noteworthy" section of the DRMtoday documentation for information on relevant changes (and their scheduled activation) included in this release.</b><br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br /><hr/><br /><br />Current releases include a new TLS certificate for all endpoints of DRMtoday's staging environment. These certificates are anchored to a different root than before, switching from DigiCert Global Root CA to DigiCert Global Root G2.<br /><br />Please note that this change will be rolled out to DRMtoday production in January 2024. Current certificates expire mid-February 2024. We kindly ask our customers to ensure trust stores in their devices, especially older TVs or STBs, as well as packagers and API clients support this root certificate.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>19:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>19:16</var> UTC</small><br><strong>Scheduled</strong> - No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/192420252023-12-06T15:15:03Z2023-12-06T15:15:03ZDRMtoday Production: Full Platform Upgrade (Release 3.75)<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>15:15</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br /><hr/><br /><br />Current releases include a new TLS certificates for all endpoints of DRMtoday's staging environment. These certificates are anchored to a different root than before, switching from DigiCert Global Root CA to DigiCert Global Root G2.<br /><br />Please note that this change will be rolled out to DRMtoday production in January 2024. Current certificates expire mid-February 2024. We kindly ask our customers to ensure trust stores in their devices, especially older TVs or STBs, as well as packagers and API clients support this root certificate.<br /><br />Please see the "New and Noteworthy" section of the DRMtoday documentation for more details and other information on relevant changes in our releases.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:02</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>13:02</var> UTC</small><br><strong>Scheduled</strong> - <b>Please consult the "New and Noteworthy" section of the DRMtoday documentation for information on relevant changes (and their scheduled activation) included in this release.</b><br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br />No downtime anticipated.<br /><br />This upgrade will span multiple days. Individual regions will be upgraded when traffic is at its lowest level.</p>tag:status.drmtoday.com,2005:Incident/191407802023-11-16T20:11:50Z2023-11-16T20:11:50ZDRMtoday Staging: Full Platform Upgrade (Release 3.75)<p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>20:11</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br /><b>Please consult the "New and Noteworthy" section of the DRMtoday documentation for information on relevant changes (and their scheduled activation) included in this release.</b><br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br /><hr/><br /><br />Current releases include a new TLS certificates for all endpoints of DRMtoday's staging environment. These certificates are anchored to a different root than before, switching from DigiCert Global Root CA to DigiCert Global Root G2.<br /><br />Please note that this change will be rolled out to DRMtoday production between December 2023 and February 2024. Current certificates expire mid-February 2024. We kindly ask our customers to ensure trust stores in their devices, especially older TVs or STBs, as well as packagers and API clients support this root certificate.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>19:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>19:07</var> UTC</small><br><strong>Scheduled</strong> - No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/189434302023-10-27T14:40:34Z2023-10-27T14:40:34ZDRMtoday Production: Delivery log storage upgrade<p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>14:40</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>09:28</var> UTC</small><br><strong>Scheduled</strong> - We are upgrading the primary storage for license delivery logs.<br /><br />Please be aware that data shown in the Dashboard or fetched from the reporting API may be incomplete or invalid during the upgrade.<br /><br />License delivery is not affected.</p>tag:status.drmtoday.com,2005:Incident/188607682023-10-20T15:39:40Z2023-10-20T15:39:40ZDRMtoday Production: Delivery log issue<p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>15:39</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>11:56</var> UTC</small><br><strong>Identified</strong> - Missing data has been restored. License delivery data on the Dashboard and from the reporting API is now complete again.<br /><br />We will continue with upgrading the underlying infrastructure.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>01:24</var> UTC</small><br><strong>Investigating</strong> - We are working on an issue with license delivery logs.<br /><br />Please be aware that data shown in the Dashboard or fetched from the reporting API may be incomplete or invalid.<br /><br />License delivery is not affected.</p>tag:status.drmtoday.com,2005:Incident/188550062023-10-19T21:56:52Z2023-10-19T21:56:52ZDRMtoday Production: Delivery log issue<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>21:56</var> UTC</small><br><strong>Resolved</strong> - Missing data has been restored. License delivery data on the Dashboard and from the reporting API is now complete again.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>15:26</var> UTC</small><br><strong>Identified</strong> - We are working on an issue with license delivery logs. A cluster node of the delivery log primary storage has been replaced. We are currently working on restoring data.<br /><br />Please be aware that data shown in the Dashboard or fetched from the reporting API may be incomplete or invalid.<br /><br />License delivery is not affected.</p>tag:status.drmtoday.com,2005:Incident/186798712023-10-12T07:56:15Z2023-10-12T07:56:15ZDRMtoday Production: Full Platform Upgrade (Release 3.74)<p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>07:56</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>17:05</var> UTC</small><br><strong>Scheduled</strong> - No downtime anticipated.<br /><br />This upgrade will span multiple days. Individual regions will be upgraded when traffic is at its lowest level.<br /><br />Please consult the "New and Noteworthy" section of the DRMtoday documentation for information on relevant changes (and their scheduled activation) included in this release.<br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br /><hr/><br /><br />Current releases include a new TLS certificates for all endpoints of DRMtoday's staging environment. These certificates are anchored to a different root than before, switching from DigiCert Global Root CA to DigiCert Global Root G2.<br /><br />Please note that this change will be rolled out to DRMtoday production between December 2023 and February 2024. Current certificates expire mid-February 2024. We kindly ask our customers to ensure trust stores in their devices, especially older TVs or STBs, as well as packagers and API clients support this root certificate.</p>tag:status.drmtoday.com,2005:Incident/186907272023-10-05T12:52:36Z2023-10-05T12:52:36ZDRMtoday Production: Database Maintenance<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>12:52</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>18:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>17:38</var> UTC</small><br><strong>Scheduled</strong> - Individual regions will be upgraded when traffic is at its lowest level. During this time traffic will be rerouted to other regions.<br /><br />The software version will not change with this deployment. No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/185685012023-09-21T18:23:08Z2023-09-21T18:23:08ZDRMtoday Staging: Full Platform Upgrade (Release 3.74)<p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>18:23</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br />Current releases include a new TLS certificates for all endpoints of DRMtoday's staging environment. These certificates are anchored to a different root than before, switching from DigiCert Global Root CA to DigiCert Global Root G2.<br /><br />Please note that this change will be rolled out to DRMtoday production between December 2023 and February 2024. Current certificates expire mid-February 2024. We kindly ask our customers to ensure trust stores in their devices, especially older TVs or STBs, as well as packagers and API clients support this root certificate.<br /><br />Please consult the "New and Noteworthy" section of the DRMtoday documentation for information on relevant changes (and their scheduled activation) included in this release.<br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>17:31</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>17:18</var> UTC</small><br><strong>Scheduled</strong> - No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/181543212023-08-23T17:00:55Z2023-08-23T17:00:55ZDRMtoday Production: Full Platform Upgrade (Release 3.73)<p><small>Aug <var data-var='date'>23</var>, <var data-var='time'>17:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>08:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>15</var>, <var data-var='time'>17:06</var> UTC</small><br><strong>Scheduled</strong> - We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br />No downtime anticipated.<br /><br />This upgrade will span multiple days. Individual regions will be upgraded when traffic is at its lowest level.</p>tag:status.drmtoday.com,2005:Incident/181056052023-08-10T15:03:36Z2023-08-10T15:03:36ZDRMtoday Staging: Full Platform Upgrade (Release 3.73)<p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>15:03</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>13:45</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>13:45</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>13:35</var> UTC</small><br><strong>Scheduled</strong> - No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/179575792023-08-03T10:48:33Z2023-08-03T10:48:33ZDRMtoday Production: Full Platform Upgrade (Release 3.72)<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>10:48</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>17:21</var> UTC</small><br><strong>Scheduled</strong> - Please consult the "New and Noteworthy" section of the DRMtoday documentation for information on relevant changes (and their scheduled activation) included in this release.<br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br />No downtime anticipated.<br /><br />This upgrade will span multiple days. Individual regions will be upgraded when traffic is at its lowest level.</p>tag:status.drmtoday.com,2005:Incident/179101182023-07-20T10:21:59Z2023-07-20T10:21:59ZDRMtoday Staging: Full Platform Upgrade (Release 3.72)<p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>10:21</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.</p><p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>10:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>09:27</var> UTC</small><br><strong>Scheduled</strong> - No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/175620932023-06-22T08:34:13Z2023-06-22T08:34:13ZDRMtoday Production: Full Platform Upgrade (Release 3.71)<p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>08:34</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>17:58</var> UTC</small><br><strong>Scheduled</strong> - We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br />No downtime anticipated.<br /><br />This upgrade will span multiple days. Individual regions will be upgraded when traffic is at its lowest level.</p>tag:status.drmtoday.com,2005:Incident/175013332023-06-07T13:46:27Z2023-06-07T13:46:27ZDRMtoday Staging: Full Platform Upgrade (Release 3.71)<p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>13:46</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.</p><p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>13:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>13:16</var> UTC</small><br><strong>Scheduled</strong> - No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/171229882023-05-10T21:00:19Z2023-05-10T21:00:19ZDRMtoday Production: Full Platform Upgrade (Release 3.70)<p><small>May <var data-var='date'>10</var>, <var data-var='time'>21:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 9</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>18:05</var> UTC</small><br><strong>Scheduled</strong> - We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br />No downtime anticipated.<br /><br />This upgrade will span multiple days. Individual regions will be upgraded when traffic is at its lowest level.</p>tag:status.drmtoday.com,2005:Incident/169807222023-04-27T11:47:46Z2023-04-27T11:47:46ZDRMtoday Staging: Full Platform Upgrade (Release 3.70)<p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>11:47</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br />We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>11:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>11:08</var> UTC</small><br><strong>Scheduled</strong> - No downtime anticipated.</p>tag:status.drmtoday.com,2005:Incident/169425342023-04-24T11:01:03Z2023-04-24T11:01:03ZDRMtoday Production: Delivery log issue<p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>11:01</var> UTC</small><br><strong>Resolved</strong> - Missing data has been restored and is now complete again.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>04:38</var> UTC</small><br><strong>Identified</strong> - We identified and remediated an issue with license delivery logs.<br /><br />Please be aware that delivery log data generated between 03:30 and 04:30 AM (UTC) is incomplete. This affects both, the Dashboard as well as the reporting API. Missing data will be restored during business hours on Monday. Once this step is complete we will update this incident page.<br /><br />License delivery is not affected.</p>tag:status.drmtoday.com,2005:Incident/167617932023-04-13T13:02:56Z2023-04-13T13:02:56ZDRMtoday Production: Full Platform Upgrade (Release 3.69)<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>13:02</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>11</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>17:30</var> UTC</small><br><strong>Scheduled</strong> - We kindly ask to test all your integrations with our systems on staging and please report any issues via our help desk.<br /><br />No downtime anticipated.<br /><br />This upgrade will span multiple days. Individual regions will be upgraded when traffic is at its lowest level.</p>